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frequently asked questions
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REBREATHERS
In the SE7EN Classic there are a total of four (4) solenoids:
- Two metabolic O2 solonoids
- One O2 calibration solonoid
- One Diluent calibration solonoid
In the SE7EN+ there are a total of three (3) solenoids:
- One Metabolic O2 solonoid
- One O2 calibration solonoid
- One Diluent calibration solonoid
Yes, you can if you have a SE7EN + module or an upgraded SE7EN classic module.
The fact that nothing is visible on the display does not necessarily mean that the e-module does not start. Test if you can see your e-module as a Bluetooth device on your PC/Mac. If you can, the e-module is running but probably a device is missing, i.e the HUD or display.
If you have a M28, you can try updating your SE7EN through the computer. Follow the instructions in the operating instructions for the M28 which you can find here.
If you don't have a M28 dive computer, disconnect your SE7EN from RbConfig and turn off the unit. Restart the SE7EN and try updating again. A number of attempts may be required before the update is successful.
These faults indicate problems with one of the solenoids due to moisture/water in the pneumatic block. Unfortunately, there is nothing you can do about this error, your e-module needs to be sent to us for repair.
1. Connect to your unit in Reef
2. Click on the configuration tab
3. Click on the pencil to enter edit mode
4. Change the DECO flag to On/Off
5. Click on the pen again to save the new settings
During the pre-dive test routine, you will see a symbol of a ceiling and an arrow pointing upwards. This is a sign to tell you that the unit is in DECO mode. The startup DECO sign is the same on the paddle display.
WARNING!
Planned decompression diving requires additional training and support equipment. DO NOT attempt to use a rebreather for decompression diving without proper training and equipment! In particular, when diving with a rebreather enabled for decompression diving, it is the DIVER’S RESPONSIBILITY to ensure access to an adequate supply of breathing gas to effect a safe and controlled bailout to the surface, including full decompression requirements!
1. Connect your M28 to your unit
2. Insert the SE7EN battery
3. Choose "Apps" then "System" *
4. Press both buttons again to bring up the menu in the “System” app
5. Enter the "Edit SE7EN settings” submenu
6. Scroll down to the "Deco enable" row
7. Change the status On/Off by pressing both buttons
8. Go to the top of the list and exit the menu. This will save the new settings
9. Pull the battery and push it in for a restart
* The deco enable setting along with the gas fraction settings for DIL and O2 will be locked when the pre-dive tests where gas fractions are acknowledged (test 51 and 52). If you need to alter the settings after that point, you will need to restart the unit to begin a new pre-dive test. The SE7EN/SE7EN+ can be restarted by pulling out and re-inserting the battery. Don’t pull out the battery in wet conditions. Instead wait for the pre-dive test routine to time out and power down the unit. If pre-dive test has been completed, close both cylinder valves, flush DIL and select “Power down SE7EN” from the menu in the “Dive” app. Once powered down, the unit can then be started again by selecting “Start SE7EN” from the same menu.
During the pre-dive test routine, you will see a symbol of a ceiling and an arrow pointing upwards. This is a sign to tell you that the unit is in DECO mode. The startup DECO sign is the same on the paddle display.
WARNING!
Planned decompression diving requires additional training and support equipment. DO NOT attempt to use a rebreather for decompression diving without proper training and equipment! In particular, when diving with a rebreather enabled for decompression diving, it is the DIVER’S RESPONSIBILITY to ensure access to an adequate supply of breathing gas to effect a safe and controlled bailout to the surface, including full decompression requirements!
REGULATORS
At Poseidon we focus on inhalation resistance as breathing out is easy for the human body. The Cyklon achieves this through the overall design and the Xstream and Jetstream by servo technology. The servo valve is unaffected by depth or what pressure it has to work at, as the force required to open it is extremely low. Don´t end up being the regulator.
It depends on how much you dive. If you dive 40 - 50 dives a year, we recommend that you service your regulator once every 24 months. If you dive more than that, you should service it once every year. Those that dive every day, should have it serviced at least once every 6 months or so.
Remember that your regulator is life support equipment, designed to keep you alive. If you don't maintain your regulator, it could cause a failure of the equipment.
A whistling noise can sometimes be heard when the Xstream first stage is pressurized or depressurized. This is due to a resonance frequency which takes place between the ball bearing and the actuating pin. This noise should however not be detectable during low flow rates such as while breathing. The noise has absolutely no effect on the regulator functionality.
Xstream first stages that has a serial number that starts with 9NNNNN or higher i.e 10NNNNN have a built in over-pressure valve. Built in OPV in Xstream first stages was introduced in 2009.
The Jetstream PP (the Atmosphere´s 2nd stage) is a modified Jetstream second stage which is constructed to work in conjunction with over-pressure and hold low CO2 levels inside the face mask.
WARNING!
You can NOT put a standard Jetstream second stage on an Atmosphere FFM. Doing that can cause injury or death.
Most likely, you have your FFM connected to a non-Xstream first stage or the intermediate pressure on your first stage is not correct for the Atmosphere FFM.
The Atmosphere FFM is CE approved together with the Xstream first stage and it's with this first stage the mask performs best. If you intend to use the Atmosphere FFM with another first stage, make sure that the correct intermediate pressure is used.
The Jetstream and Xstream regulators should be set to 8.5 bar (123 psi) intermediate pressure, at full tank pressure.
The Cyklon 5000 regulator works at an intermediate pressure of 11,5 bar (166 psi) at 20 bar (290 psi) tank pressure.
You can mix Jetstream and Xstream second stages/octopus on the same first stage, as these two second stages work with the same intermediate pressure. You can NOT mix a Jetstream or Xstream second stage with a Cyklon second stage/octopus. The reason is that the Cyklon second stage works on a higher intermediate pressure than the Jetstream and Xstream second stages. Mixing Jetstream/Xstream second stages with a Cyklon second stage can be dangerous!
Xstream Deep, Cyklon X and Jetstream Mk3 manufactured after 2015-01-01 are all Nitrox ready from the factory and can be dived with using a maximum of EAN 40. Older Xstream Deep, Cyklon 5000 and Jetstream are not Nitrox ready and can only dived with gas containing a max of 21% oxygen.
If the first stage you have, has an over pressure valve built in to it, or has an external over pressure valve attached to a LP port, you can use a standard 9/16 LP hose, if it fits on the second stage connection. For the Jetstream and Xstream second stages, there is an adaptor available, that allows you to connect a standard 9/16 LP hose to the second stage.
The simple answer is no. All you need to do, is to adjust the first stage to the correct intermediate pressure that the second stage works at.
On older Cyklon 1first stages, the standard thread size of all ports were 1/8. Today, all LP ports are 3/8 and all HP ports are 7/16 sized.
If you have an older style 1first stage, there are adaptors that can be used, so you can attach standard sized hoses to your first stage.
Male 1/8 --> female 3/8 thread (Article number 2415)
Male 1/8 --> female 7/16 thread (Article number 2910)
BCD's
Weight Pocket 0355-066, comes with inner pocket and quick release. It can be bolted to the harness via the 40CC system or threaded on any 50mm webbing.
The pockets are normal standard size, which allow you to put 3-4kg or 6-8 pounds on each side.
On the inside of the outer wing bladder, there is an inlay, that shows the maximum size tanks that can be used with the W50 and W100 wings.
The Besea steel plate replaces the plastic plate that comes as standard with the Besea harness.Use the same bolts, nuts and holes to attach the steel plate.
Computers
The M28 needs a charger with a 5.1 Volt / 1A output. A USB port on a computer is sometimes not enough. Try a different charger.
You need to update the PMIC. Follow the below steps:
1. Connect the M28 to a PC or Mac with the charging cable
2. Start RbConfig and make sure RbConfig and the M28 has CAN connection
3. Select "CAN" -> "Forced Firmware - M28
The M28 will update and re-boot. If not, contact us.
The problem can be caused by defective buttons that forces the M28 to re-boot. Follow the below steps to troubleshoot:
1. Charge the M28 and make sure it has enough State of Charge to be able to start
2. Remove one button at a time and try to start the computer
If your computer starts with one or two buttons removed you need to replace the button(s) with new. If your computer still dosn't start, your computer needs to be shipped to us for service.
Something is wrong with the electronics inside the M28. Your computer needs to be shipped to us for service.
If the LED light stays black and dosn't flash in green or red try a different charger. The output must be 5.1 Volt / 1A. If changing the charger dosn't help your computer needs to be shipped to us for service.
gear & APPAREL
Check out the manual section here.
REEF App
It is possible to export data in UDDF, Universal Dive Data Format which is an XML standard for exporting and importing dive data between different dive log software. We are currently using v3.2.2 and it can be done both from the phone app and from PC/Mac.
The specification can be found here
SUPPORT / WARRANTY
Most of our products come with a two (2) year factory warranty from the date the product was purchased new. The warranty covers defects due to material and / or production defects. Defects caused by wear and / or improper use are not covered by our warranty.
In the first instance, you turn to the store where you bought the product. Alternatively, contact Poseidon's representative in the market where you purchased the product.
No, this is a myth that has lived its own life for many years. However, we can still supply many of our older regulator models with service kits and to some extent also spare parts.
In the first instance, we recommend that you contact our representative in the country you are in. Find your dealer here. The next option is to send an e-mail to support@poseidon.com
The simple answer is that we want as much information as possible. In detail, this is the type of information we want:
- Which product relates to the question
- What serial number does the product have, if it is a specific "individual"
- If there is an error message, preferably as accurately as possible
- Picture and film on the product help us to identify the product and also any errors
- Which country you are in is in
- Log files (if any)
Orders
Return the product to:
Poseidon Diving Systems AB
Åkeredsvägen 1
421 63 Västra Frölunda
Sweden
Send with a copy of the delivery note and write on it what size you want instead.
We ship worldwide and have a solid network of distributors and retailers around the world.
We ship worldwide. Send us and email to sales@poseidon.com and we will help out.
In the event we run out of stock your local dealer can still hold inventory of the requested item. Check the dealer locator here or sign up for a notification on when we have the item back in stock.